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24 rue July, 83000 Toulon

Discover our services and our concierge vision in more detail

Concierge service balances services for the benefit of three entities: guests, the property, and the owner.
Modern dining room with black table, gray chairs, metal and wood staircase, and open kitchen in the background.
Bright bathroom with large window, modern white bathtub, light green vanity unit, rectangular mirror, and hanging plants.
Our identity is built upon comprehensive support structured around three key pillars.
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Rated 4.9/5 on Google
For you, owners: we transform your investment into a serene and optimized source of income. Our approach is founded on complete transparency and rigorous management of your rental performance.

For your property:
we act as guardians of your asset. Every intervention, from meticulous cleaning to technical maintenance, is designed to preserve and enhance your interior long-term.

For your guests:
we make no compromises on quality. We offer a demanding, hotel-like experience that secures positive reviews, optimizes your occupancy rate, and establishes the reputation of your property.
Modern living room with blue sofa, wooden coffee table, wooden TV stand, blue fluted wall, and large bay windows opening onto a balcony with outdoor furniture.
Dear Owners,
I am Roman, founder of Loca'Zen. My background as a former Saint-Cyrien officer instilled in me a culture of rigor and results, where approximation has no place.
As a wealth management engineer today, I designed this concierge service as a strategic tool for your real estate.

To me, your property is more than just a holiday rental; it is a valuable asset, often the cornerstone of your family's wealth.

My role is to ensure its optimal operation. Beyond property management, I provide my technical expertise to ensure your administrative and fiscal compliance. I guide you in your choices (LMNP, arbitrations) so that the concierge service truly serves your objectives for profitability and wealth optimization.

Because a premium property requires specialized attention, I provide you with my network of rigorously selected professionals. Whether you need chartered accountants, responsive craftsmen for maintenance, interior designers, or real estate advisors for sales or acquisitions, you benefit from a single point of contact for experts dedicated to the longevity of your asset.
I wish to discuss my project
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Modern kitchen with sage green cabinets, marble countertop, open wooden shelves displaying dishes, and beige staircase in the background.
Key Figures
1200+
traveler households welcomed in 2025
4,81
Average stay rating in 2025 (/5)
73%
average property occupancy rate
95%
of our clients recommend us
For your properties
Property Management: Preserving and Enhancing Your Home
A high-end property isn't just maintained; it's managed. Because your asset is an essential part of your portfolio, Loca’Zen implements flawless on-site logistics, designed to keep every property in impeccable working order and presentation.
Rigorous and Standardized Cleanliness
The guest experience begins with absolute hygiene. We do not outsource the core of our service to random providers; instead, we rely on a dedicated professional cleaning team.

Trained in our specific protocols, our staff meticulously restore your property after each stay. This consistency in personnel ensures a perfect understanding of your property's unique characteristics and a keen attention to the finishing touches that truly make a difference.
A Network of Artisans for Immediate Responsiveness
In short-term rentals, unforeseen issues must never hinder operations. We have forged strong relationships with a network of local artisans (plumbers, electricians) chosen for their reliability and prompt response.

Should a technical fault occur, we coordinate efforts to resolve the problem as quickly as possible, thereby protecting your property from secondary damage and ensuring the continuous satisfaction of your guests.
Specialized and Tailored Maintenance
Every property has its unique technical requirements, which we seamlessly integrate into our comprehensive management. Depending on your property's characteristics, we deploy the necessary experts: HVAC technicians for thermal comfort and annual maintenance, pool specialists for water quality, or gardeners for the aesthetic appeal of your outdoor spaces.

This tailored maintenance ensures the aesthetic and functional longevity of your property throughout the year.
A Partnership with "Phénomène" Insurers
Because asset management requires complete risk control, Loca’Zen has formed a strategic partnership with Phénomène insurers. This collaboration allows us to offer our property owner clients exclusive insurance, specifically designed for the challenges of short-term rentals.

It covers accidental damages that may be caused by guests, providing you with superior protection compared to standard guarantees.

This contract, negotiated at a preferential rate for our concierge clients, ensures serene and secure operation of your property.
Learn More About Our Insurance
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Everything you need to know before getting started, including:
National and Local Regulations
Taxation of Furnished Rentals
Optimization Strategies
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Guide to short-term rentals in Toulon with a view of a marina and the bright interior of an apartment with a balcony.
Free!
48 Pages
Without jargon
4 Checklists
For Your Guests
The Guest Experience: Excellence Enhancing Your Reputation
In an increasingly demanding short-term rental market, guest reception cannot be left to chance. For Loca’Zen, every guest is a valued client. Our mission is to transform a simple stay into a memorable experience, thereby securing the excellent ratings that propel your listing to the top of search results.
A bespoke lifestyle: beyond mere accommodation
We offer your guests the opportunity to personalize their stay with high-end services, selected for their reliability and excellence. Whether it's private nautical excursions in the harbor, dinners orchestrated by private chefs, or wellness sessions and massages within the property itself, we coordinate every detail. These "à la carte" services enhance the unique character of your rental offering and appeal to a discerning clientele seeking exclusivity.
An exclusive local immersion
Because local knowledge is a rare added value, we share our best local recommendations with our guests. We don't just list tourist sites; we guide our guests to hidden culinary gems, authentic activities, and passionate artisans who embody the spirit of Toulon and its surroundings.

This on-the-ground expertise ensures a successful immersion and a sense of privilege, which consistently leads to increased loyalty and glowing reviews.
Guest Testimonials
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